"Despite living in the age of e-mail, wireless networks, smartphones, and tablets, many small businesses are still beholden to paper. There are a variety of reasons for this. Often, it's the other businesses or government agencies that you interface with that demand paper forms or faxes. Sometimes, it's just that old habits die hard. However, there are software solutions to some old paper problems that don't require the network infrastructure of a large corporation. And making a small technology investment now could save your business a bundle long-term — not to mention reducing its wasteful reliance on paper products."
Source: 5 Simple Ways Your Small Business Can Go Paperless : Technology :: American Express OPEN Forum.